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Friday, March 8, 2013
This Week's Top Comedy Video: Batman Says His Goodbyes
Sony Music launches music streaming and download service
Sony Music today launched a music service called Sony Music Jive. The service allows consumers to download and stream music for free from Sony?s catalogue. The company will be premiering content exclusively for its Xperia devices, with the first one being a single from the soundtrack of the movie Ek Thi Daayan.
The service is different from Nokia?s Music Unlimited store, Saavn and iTunes in quite a few ways. Nokia Music Unlimited offers only downloads, Saavn offers only streaming, and all the music content on iTunes is paid.
Speaking at the launch, Shridhar Subramaniam, President India and Middle East, Sony, said, ?Sony Music Jive is our foray into directly engaging with consumer by offering them a compelling digital music service. We have been doing a number of digital innovations and the launch of this new hybrid application is another such. I am confident that with Sony Music Jive, the Xperia handsets would be a preferred choice for the customers as it gives them and unmatched offering of songs and an easy and legal access to the global catalogue of Sony Music.?
Sony Music is launching its music service in India
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Kenichiro Hibi, Managing Director, Sony India, added, "We are excited to partner with Sony Music for the all new Sony Music Jive. Indian consumers are very passionate about music and we feel this compelling service will be huge reason for customers to choose our new range of exciting Xperia Smartphones. We have always been associated with making quality phones and this partnership allows us to leverage our strengths with our group company. This app fits in very well with our brand image of offering a great musical experience to our customers."
As per a press release, Sony Music Jive gives you access to artists such as Elvis Presley, Bruce Springsteen, Whitney Houston, Aerosmith, Bob Dylan, Micheal Jackson, Santana, AR Rahman, Shakira, Beyonce, Keisha, Pitbull, KK, Lucky Ali, Strings, Daler Mehendi, Harris Jayraj, Kailash Kher and more. The service will be first launched on Sony Mobiles? new range of Xperia smartphones and will be made available for other devices and operating systems in the coming months.
The service is free for the first six months from the date of purchase and consumers can then opt to subscribe to it after the initial free period. It is being powered by Indent?a music tech start-up formed by Infibeam. The service uses a scalable cloud platform.
Users can browse through multiple genres, ranging from pop, rock and hip hop to dance and Indian regional. The songs can be downloaded as MP3s with variable and adaptive streaming technology. Sony Music will offer users exclusive content from Sony Music via ?First on Jive?. It will have International artists and Bollywood soundtracks, celebrity curated playlists and content only available through Jive.
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Thursday, March 7, 2013
Celebrity Wife Swap Ends A Relationship! Shakes Up Lives Of Mark ...
Celebrity Wife Swap is always bananas, but it doesn't usually have lasting, permanent effects on people's families!
But in the latest episode, Mark McGrath and Coolio switched spouses for just a few days, and it spelled the END of a relationship!
Despite lessons learned on the show, Coolio's selfishness continued, causing his girlfriend Mimi to move out with the kids!
Check out the first meeting between Mark and Mimi that started it all ?AFTER THE JUMP!!!
[Image via DJDM/Owen Beiny/WENN.]
Tags: celebrity wife swap, coolio, family, kids, mark mcgrath, parenting
Source: http://perezhilton.com/2013-03-06-celebrity-wife-swap-coolio-mark-mcgrath
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Trulia Launches Trulia Suggests, A Recommendation Engine For Real Estate
Trulia, the popular real estate search engine, just launched the beta of Trulia Suggests, a personalized real estate recommendation engine. The typical search experience on virtually every online real estate site involves telling the service how much you want to pay, how many bedrooms and bathrooms you need and what locations you are interested in. That works, but you often end up looking at many homes that clearly don’t match what you’re looking for. Trulia’s service, on the other hand, learns from your behavior on the site and then shows you houses that it believes will match your interests. For now, Trulia Suggests will only be available on the web, but the company plans to roll it out to its mobile apps in the future. As Trulia’s VP of product Lee Clancy told me earlier today, he believes that adding this recommendation service will have a “transformational effect on the company.” While it won’t replace the usual search experience, he thinks this feature could become a part of the company’s other tools, including its rental business. “Personalization is not just a feature but a new product direction,” Clancy said. Here is how it works: users seed the proprietary recommendation algorithm with a few ‘likes,’ in order to start creating their personalized profile (users can now also likes every posting on the service as well). Trulia will ask new users to sign up for the service after this in order to track their behavior on the site. After reviewing a few more homes, the service will start showing a selection of houses that should match your interests under the Trulia Suggests tab. You can, of course, also ‘hide’ homes you don’t like in order to tell the algorithm when a place doesn’t match your preferences. For now, Clancy told me, this feature only hides homes in Trulia Suggests, but they will still appear in your regular search results. Once Suggests comes out of beta, hiding a house will also remove it from your search results. The algorithm looks at the kind of houses you like, hide and look at on the site and automatically tunes its recommendations in real time according to your preferences, including how much you seem to be willing to pay for a house, location and other details. A feature like this, Clancy argued, is especially important in today’s real estate market. With only a few houses availableSource: http://feedproxy.google.com/~r/Techcrunch/~3/ekB8Pzm5_p4/
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Wednesday, March 6, 2013
FreshBooks Wins Gold For Customer Service
Last week, the FreshBooks Support Team was honoured with the Gold Stevie Award for Best Front-Line Customer Service Team.
You might be asking?though, ?what are the Stevie Awards?? The Stevie Awards?are the world?s top sales, contact center, and customer service awards! Past winners include well- known companies like Office Depot and Rackspace and this year Blackberry, VMWare, Marriot Hotels, Salesforce, Rogers Communication, Samsung, and others were in attendance.
Four members of our Support team were in Las Vegas to receive the award in person, including myself. Being at the awards gala was an exciting and surreal experience for us. Customer service is unbelievably important?at FreshBooks and the fact that we were nominated for this award meant the world to us.
We were so full of excitement that we gave the awards ceremony MC a hug on stage.
It was really great to be recognized in this way. We believe that it?s our culture that makes us different from most companies. From the types of people we hire to the training and orientation everyone goes through, we believe in talking with our customers and a personalized touch. With that in mind, we thought it would be fun to share some of the things we do differently at FreshBooks:
Customer support specialists at FreshBooks are able to make decisions that foster a positive relationship with our customers. Being able to resolve issues without needing ?manager approval? and even contacting users before they have a question just to ensure everything is running smoothly are normal behaviours here, rather than the exceptions.
We keep track of all customer support experiences and our customer satisfaction average of 97.3% happiness is something we?re incredibly proud of. Using surveys and being rated by customers does emphasize that we are delivering?great customer service, but it also provides immediate reinforcement and feedback on how we are doing. We pride ourselves on providing great phone support and our goal is to ensure that the phone is answered quickly by someone who is trained to help you. When you call FreshBooks, you never have to navigate frustrating phone systems to get appropriate help.
Close interaction with our users is a big part of our company culture, we strive to talk to as many customers one-on-one as we can. Through these conversations, we are able to get to know our users and to truly meet their needs. For example, we found out a customer had been in a really bad car accident and the support rep sent them a?Neural Impulse Actuator, so that they could control their computer screen with their face. Another Support Rockstar once sent a baby blanket to a customer that told us she was celebrating the birth of her new son.?Whenever we travel, we like to meet as many FreshBooks people as we can ? from one-person shops?to large businesses with multiple staff members. Doing this helps us keep our roots firmly planted when we?interact?with our users via email and phone every day.
Special shout-out to our table-mates from Table 24: Brian from Stylesight, Jenn from Blackberry, John from TeamSupport, Jeff from Navantis, Sarah from LexusNexus, and Kim & Katie from Billhighway for making the dinner presentation a very fun and enjoyable one.
Throughout the many years, the encouraging words, sincere appreciation of our work, and constant feedback has shaped and molded our company to what it is today. Winning the team award?for best front-line customer service team is such an honour and we are so proud of being up there with other great companies.
I know it?s a big clich? to say this, but?we honestly could not have done it without YOU! Our customers, our users, and our wonderful and passionate fans!?We now have a lot to live up to this year so hopefully we?ll do you all proud!
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Source: http://www.freshbooks.com/blog/2013/03/05/gold-customer-service/
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Pa. church's missing pipe organ found; organist says he removed it for winter safekeeping
PITTSBURGH, Pa. - A Pittsburgh Roman Catholic church says the mystery of its missing pipe organ has been solved.
Police said Monday the church's former organist confessed he removed it last week for safekeeping.
Worshippers had struggled to understand how and why anyone would take the massive 200-pipe instrument from St. Justin's, which closed last month after merging with another church.
Authorities say the organist had a key to the building in the city's Mount Washington neighbourhood and was worried the organ would be damaged by the cold of winter.
The church's pastor, Father Michael Stumpf, says taking the organ was an imprudent and terrible mistake but not a criminal one so the church is choosing to forgive and not press charges.
Source: http://news.yahoo.com/pa-churchs-missing-pipe-organ-found-organist-says-180217338.html
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